Refund or exchange policy
Exceptional customer satisfaction is our priority, if you are not 100% satisfied with your purchase, you may return it within 30 days for a full refund* or exchange. Many retailers charge a restocking fee for returns; we don’t charge you a cent.
*To obtain a full refund, pieces must be returned in their original state and appearance, in their original packaging, without any scratches and without having been worn at any time.
What our clients say about us
Impressed “Philippe & Co. was highly recommended by friends of our family so we decided to include them in our “to visit” list… and we are so glad we did! We were simply impressed. We met with Philippe himself and he recommended some beautiful choices for the wedding. The ring we selected is to die for and I could not have asked for better.
Never thought I could afford such a quality piece “When girlfriends start talking about diamonds, guys automatically hear the sound of the cash register pumping out the money. At Philippe & Co., you don’t get lower tier quality so you need to invest, but when I compared to the “big brand” shops, I was able to get her a surprisingly high quality piece, at a more than reasonable price. Bottom line is that she loves the ring I got for her and I got a truckload of “points” in return!
Treated like royalty “I imagined the process of purchasing fine jewelry as being quite long, complex and honestly, a bit snobbish. The reality was quite opposite – very polite, respectful of our tastes and requests, to the point. The whole experience made us feel like we were royalty...
Made her friends jealous... still today! “The unexpected truth? All her friends are terribly jealous of her beautiful ring… still today! I could not ask for a better effect and I instantaneously became the best husband-to-be, ever! Thanks for your great service!”