Refund or exchange policy

Exceptional customer satisfaction is our priority, if you are not 100% satisfied with your purchase, you may return it within 30 days for a full refund* or exchange. Shipping fees are not refundable (minimum amount to be charged : 50$). Many retailers charge a restocking fee for returns; we don’t charge you a cent.

*Custom designs, 3D designs and/or custom made items and/or orders are not exchangeable and or refundable.

*No refund and or exchange on jewelry that have been sized and or engraved.

*To obtain a full refund, pieces must be returned in their original state and appearance, in their original packaging, without any scratches and without having been worn at any time.

*Please make sure to contact us by email or telephone to obtain your Refund or Exchange authorization number.

If you have any question regarding this Refund or Exchange Policy, you can contact us at:
1117 Ste-Catherine W. Suite 407
Montreal, Quebec
H3B 1H9
info@philippeandco.ca
1-514-284-7445