We provide fast, reliable shipping and insurance to all our shipping destinations, regardless of the order amount. All items are securely packaged and fully insured while in transit to your home or office.
Shipping Methods & Times
All orders will be shipped via FedEx. Please allow 3-10 business days to receive your order. Items on special order may take longer. You may verify the status of your order and shipment by contacting Customer Service at 1-514-284-7445 or via email@example.com
If you wish to validate the timeframe of delivery before passing your order, please contact our Customer Service at 1-514-284-7445 or via firstname.lastname@example.org
Please note: We only ship your order once it has passed through our thorough quality control. Loose diamonds are shipped immediately after passing inspection. All other jewelry and engagement rings will be shipped in one to two weeks, depending on the production schedule of the item(s).
For your protection, Philippe & Co. always:
- Insures and registers all items for their full value
- Uses only FedEx services for all orders, in order to deliver high value packages in the fastest and safest manner.
- Requires that all deliveries be made to a physical business or home address
- Disallows delivery to PO Box addresses
- Requires a signature for the package
- Allows for an alternative shipping address
We suggest that any credit card order be shipped to a valid address on file with the credit card company. We can also arrange to have your package shipped to a local FedEx station for pick-up. You may call our offices at any time for assistance locating the nearest FedEx facility.
What our clients say about us
Excellent service et produits. Philippe prend le temps de bien vous expliquer les différents critères pour bien choisir une bague de fiançailles, il s'ajuste en fonction de vos critères et votre budget et ne met aucune pression. Je recommande fortement.
Personalized and excellent service!! My boyfriend proposed with this exquisite ring and I couldn't be happier ! Went in to get the ring size adjusted and it was done in the blink of an eye! Top-notch work! Thanks Philippe & Co., I'm a happy girl!
Great jewelry work, from wedding rings to bracelet and necklaces. Strong customer service, would recommend Philippe and his team any day.
Impressed “Philippe & Co. was highly recommended by friends of our family so we decided to include them in our “to visit” list… and we are so glad we did! We were simply impressed. We met with Philippe himself and he recommended some beautiful choices for the wedding. The ring we selected is to die for and I could not have asked for better.
Never thought I could afford such a quality piece “When girlfriends start talking about diamonds, guys automatically hear the sound of the cash register pumping out the money. At Philippe & Co., you don’t get lower tier quality so you need to invest, but when I compared to the “big brand” shops, I was able to get her a surprisingly high quality piece, at a more than reasonable price. Bottom line is that she loves the ring I got for her and I got a truckload of “points” in return!
Treated like royalty “I imagined the process of purchasing fine jewelry as being quite long, complex and honestly, a bit snobbish. The reality was quite opposite – very polite, respectful of our tastes and requests, to the point. The whole experience made us feel like we were royalty...
Made her friends jealous... still today! “The unexpected truth? All her friends are terribly jealous of her beautiful ring… still today! I could not ask for a better effect and I instantaneously became the best husband-to-be, ever! Thanks for your great service!”